WebSeitz/wikilog
z2002-02-11-b
Whenever any Form of Government becomes destructive of these ends, it is the Right of the People to alter or to abolish it, and to institute new Government, laying its foundation on such principles and organizing its powers in such form, as to them shall seem most likely to effect their Safety and Happiness.

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last edited by BillSeitz on Mar 11, 2008 2:56 am

Formality Considered Harmful (1999) in , , , (argumentation, e.g. ). The difficulties that users have in formalizing information is not just an interface problem. Users are hesitant about formalization because of a fear of prematurely committing to a specific perspective on their tasks; it may also be difficult for them to formalize knowledge that is usually tacit. The added cost of formalizing information over using informal information makes formalized information far less attractive for users to provide. In a collaborative setting, people must agree on a formalization and the heuristics for encoding information into it... As system designers, it is tempting to add more whiz-bang features that rely on formalized information. We must temper that urge and consider the difficulty that the user will have providing that information before counting on it for the success of our systems.


 




Bill Seitz, fluxent at gmail dot com, Weblog