Ray Ozzie on the key design requirement for Collaboration Ware. Which is why I'm such a big believer in client-side tools that work the way that people want them to work. If you work on your documents naturally in a personal environment tailored to a certain natural workstyle - e.g. Radio Userland, or the "shared canvas" of the GrOove transceiver - a "bot" in that space can move or stream it automatically to the Web, Share Point, to SieBel or SAP, or to your repository of choice. If someone had to "post" the information as a separate step, they won't.

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