Caught the Tom Peters act courtesy of [SyBase]/[AvantGo]. Would have gotten a free copy of his book, but couldn't stand to sit through the rest of the day of sales hooey. Some semi-quotes:

• PharmCo-s are going to all die. The merger phase is the death throes. They can't innovate, and their sales model is ridiculous.

• Jim Collins (Built To Last) is horribly wrong. We're in an Age of [Dis Continuity], and his incrementalist approach will kill you.

• [White Collar] jobs are going to disappear over the next decade to the same degree that [Blue Collar] jobs did. It's just a matter of who gets you: cheap labor from India (Off Shoring), or a silicon wafer.

• ERP systems have been screwed up by internal politics - [VPs] saving their jobs just like [Blue Collar] Labor Union-s tried to block things like containerization. But the outcome is pre-ordained. (ergo the previous point)

• Net Scape is his favorite company. It was born, changed the world, and died, all in 60 months.

Another thought: responsiveness at the edge means either

• slack (excess) capacity at that point to move into a new opportunity (it seems like Best Practices is to keep reducing slack)

• the power to cancel/delay existing activities/commitments (re-allocate resources) (who/how decide when this is appropriate? how do your internal/external customers feel about this?)

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