(2002-03-11) h

David Weinberger on Instant Messaging. I am completely in favor of vendors making a ton of money embedding and extending IM to address every conceivable business need, from the most controlled to the most connected. Of course! But there also has to be room in business for IM of the sort that has become wildly popular already. The social network IM creates is of immense value not only to teenagers and shut-ins. Businesses run on their messy social networks.