(2018-12-26) The Evolution Of Evil Chatbots Is Just Around The Corner

The evolution of evil chatbots is just around the corner. Thanks to advances in machine learning, chatbots can now be exploited by hackers in order to deceive unsuspecting victims into clicking dubious links and handing over sensitive information.

In June, Ticketmaster admitted that a chatbot it used for customer service had been infected by malware, which gathered customers’ personal information and sent it to an unknown third party

while taking over an official web property or Facebook page for an organization is still a high bar to cross, we do think we’ll begin seeing chatbots designed to harvest personal or billing information,” he adds. “These chatbots wouldn’t live on official websites, but they could be landing pages designed to imitate a legitimate website.