Management By Walking Around

The management by wandering around (MBWA), also management by walking around,[1] refers to a style of business management which involves managers wandering around, in an unstructured manner, through their workplace(s) at random, to check with employees, equipment, or on the status of ongoing work.[1] The emphasis is on the word wandering as an unplanned movement within a workplace, rather than a plan where employees expect a visit from managers at more systematic, pre-approved or scheduled times... The origin of the term has been traced to executives at Hewlett-Packard whose management practices involved walking around the facility... The management consultants Tom Peters and Robert H. Waterman used the term in their 1982 book In Search of Excellence.* https://en.wikipedia.org/wiki/Management_by_wandering_around

cf Unaccountability Machine