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| Products Are Conversations |
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| last edited by BillSeitz on Aug 11, 2008 11:27 am |
the Hugh Train says so
just like Markets Are Conversations
Hugh Mac Leod seems to have had some success applying this to bespoke suits, and is interested in doing the same for the Wine Business... specifically he's trying a serial model of "partnering" with someone in an existing business and using his model to drive up their profitability. (Is he getting paid on a share of increased revenue? A piece of profit?)
What criteria might point to other types of groups to partner with?
wants more business (not every does)
wants "better" customers (dump the low-volume complainers, etc.)
something customers don't understand
something customers are afraid/embarrassed to ask about
unique in some way (every human-provided service could qualify)
customers perceive offering as commodity, or suspect it really isn't but have no idea how to distinguish
high cost of trial (you can always survive 1 meal at a diner and then not go back if you don't like it)
people have some ongoing interest or period of time in which to research (vs "which emergency room shall I send the ambulance to?")
What are some specific examples?
medical practice?
private school? public school?
carpentry? plumbing, electrician, contracting, locksmith
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