(2003-02-02) Frankston On Spam

Bob Frankston reframes the War On Spam. What we need are tools to manage our attention. Even if we assumed that people don't want to exaggerate, we can't expect important e-mail to be correctly labeled "important"... We need to control access to our attention and we must be able to determine our own priorities... We can start to find a balance by giving people tokens that can be used to vie for our attention. Each token is unique and we can use it to prescreen the access.