CRM

Customer Relationship Management

broader child of Sales Force Automation/Contact Management

should be basis for One To One support and Marketing

Sugar CRM - Open Source/Commercial CRM http://www.sugarcrm.com/

Another Open Source CRM package is Centic Crm.

Jan'2011 market survey

Edited: 2016-06-30 00:00:00 | Tweet this! | Search Twitter for discussion

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Bill Seitz