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Sales Force Automation
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last edited by BillSeitz on May 19, 2008 5:39 pm

Software to help manage the [Sales Process], or the

A frequent need

Shared

task planning, prioritization

status tracking

etc.

Generic Sales Force Automation Modules --2003/10/17 19:36 [GMT]
Having been a Administrator and evaluator in the past, I can offer up the names of the standard modules of the flavor of the application spectrum.

Accounts: Manage information about organizations Contacts: Manage information about people in the organizations Leads: Manage incoming requests for information or sales inquiries. Or manage collected business intelligence that you want your sales people to act upon in a centrally coordinated fashion so that sales reps aren't calling on the same people. Opportunities: What mature leads become. Opportunities are selling engagements with Contacts at Accounts who have expressed interest in purchasing. Tasks & Events: The group calendaring and to-do list area.

Anything beyond this and we're talking about a ([Customer Relationship Management]) application rather than just an . Most commercial quality [SFAs] are in reality shaded toward the functionality side and also have and Marketing functionality to support the sales people in their selling and customer retention activities.

Compare against: applications ([ACT]!, etc), [Customer Relationship Management]/, [Enterprise Resource Planning]/, [Supply Chain] Management (Sheldon Chang, sheldon@hyperlinked.com)

See : | | | | | | | | | | | | |


 



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