John Hagel

Author of Net Gain and Net Worth.

http://www.johnhagel.com/

His blog is a series of monthly articles.

His forecast on the Un Bundling of corporations (Theory Of The Firm): they will split so that every company specializes in 1 area:

Infrastructure (scale, repeatable process) (IMB) (contract factories like Flextronics), Call Center-s)
Customer Relationship CRM (CRB) (Consulting Firm)
Product Development/Innovation (PIC)

But how much Innovation is based on deep knowledge of a particular customer type (Crossing The Chasm)? And is the OutSourcing of Infrastructure based on a model over-focused on efficiency (eliminating Slack) rather than Resilience?

Edited: 2010-07-09 00:00:00 | Tweet this! | Search Twitter for discussion

Bill Seitz