John Hagel
Author of Net Gain and Net Worth.
His blog is a series of monthly articles.
His forecast on the Un Bundling of corporations (Theory Of The Firm): they will split so that every company specializes in 1 area:
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Infrastructure (scale, repeatable process) (IMB) (contract factories like Flextronics), Call Center-s)
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Customer Relationship CRM (CRB) (Consulting Firm)
But how much Innovation is based on deep knowledge of a particular customer type (Crossing The Chasm)? And is the OutSourcing of Infrastructure based on a model over-focused on efficiency (eliminating Slack) rather than Resilience?
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