(2019-03-30) Product Camp Chicago

ProductCamp Chicago

https://www.pcampchicago.org/event-details

Organizers Jason, Nigel

SlalomConsulting

Met ReDox folks (110 empl on LinkedIn) https://www.redoxengine.com/company/

And Ace the chef? https://www.linkedin.com/in/aceujimori/

Sean Johnson keynote

  • was NYer
  • SocialNetwork for accepted college students
  • Founder Equity early accelerator JoeDwyer https://www.linkedin.com/in/josephdwyer/
  • Get Dat Money: key metrics investors look at
    • rev growth
    • churn (cohort). Quick ratio (1.5 for MAU, 4 for MRR): new, churned, resurrected
    • AARRR funnel
      • Product people have most control over the funnel.
      • incl Marketing: GrowthLoop-s (Compounding)
        • vs Paid Acquisition
        • SEO, UserGeneratedContent (long-tail search phrases)
          • LeaderBoard-s to generate UGC
          • Quora: turn search into question-post
          • LinkedIn: from posts to pulse/posts
          • make model (spreadsheet): each ratio is a lever (track and move)
        • referrals for social proof
          • Asana assign is referral
        • Activation (esp Day 1) has big Retention effect: OnBoarding
          • time-limited coupon/reward to build habit
          • AhaMoment: key user behavior threshold
            • look at features associated with retention, nudge people in that direction (after thinking about it)
          • make sure channel metrics go through whole LTV
          • email/push
            • esp if pulls in another user
          • RetentionMap BrianBalfour
          • what about rare-use products (eg RealEstate)
      • Revenue
        • pricing: by activity
        • annual plan to accelerate cash

AdamBirch: Deloitte financial products

DaveMathias DataViz

  • do less
  • inform vs explore
  • internal vs user feature
  • Audible: badges; usage growth graph
  • map
  • Mint mobile app

ElizabethHodos https://www.linkedin.com/in/elizabeth-trepkowski-hodos-ba3721157/

  • https://www.hiltraining.com/team
  • ImProv for Creative Problem Solving
  • meet Pete ; Ly My-Phuong
  • make every human interaction impactful
  • MindSet (Abundance, Trust)
  • think of meeting, design a verbal contract to share at start (to support Trust)
    • no names outside the room
    • don't take criticized idea as personal
    • build on ideas
  • Yes And " not YesBut
    • No can be a Yes And, if you were heard
  • ActiveListening (4 levels, Active is 3, Deep is 4 (outside fades away))
    • exercise repeat/build on each other, taking turns
  • understanding vs judgment
  • exercise YesBut vs Yes And (must start with 1 every time, then switch)
    • sometimes But sounds like And, sometimes And feels like But
    • notice your pattern, force yourself to do the opposite

JjRorie Nobody Needs Your Product (JobToBeDone?)

  • can you find CoreNeed?
  • avoid jumping to Solution
  • HH traps: heuristics, hubris
  • ask more questions
  • customer input: indirect, direct, observed (best) (spy even better)
  • going along on sales call isn't VoiceOfCustomer
  • sales people aren't either

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