(2019-03-30) Product Camp Chicago
ProductCamp Chicago
https://www.pcampchicago.org/event-details
Organizers Jason, Nigel
Met ReDox folks (110 empl on LinkedIn) https://www.redoxengine.com/company/
- NijayPatel https://www.linkedin.com/in/nijay-patel/
- SamKolich https://www.linkedin.com/in/sam-kolich-7357874/
And Ace the chef? https://www.linkedin.com/in/aceujimori/
Sean Johnson keynote
- was NYer
- SocialNetwork for accepted college students
- Founder Equity early accelerator JoeDwyer https://www.linkedin.com/in/josephdwyer/
- Get Dat Money: key metrics investors look at
- rev growth
- churn (cohort). Quick ratio (1.5 for MAU, 4 for MRR): new, churned, resurrected
- AARRR funnel
- Product people have most control over the funnel.
- incl Marketing: GrowthLoop-s (Compounding)
- vs Paid Acquisition
- SEO, UserGeneratedContent (long-tail search phrases)
- LeaderBoard-s to generate UGC
- Quora: turn search into question-post
- LinkedIn: from posts to pulse/posts
- make model (spreadsheet): each ratio is a lever (track and move)
- referrals for social proof
- Asana assign is referral
- Activation (esp Day 1) has big Retention effect: OnBoarding
- time-limited coupon/reward to build habit
- AhaMoment: key user behavior threshold
- look at features associated with retention, nudge people in that direction (after thinking about it)
- make sure channel metrics go through whole LTV
- email/push
- esp if pulls in another user
- RetentionMap BrianBalfour
- what about rare-use products (eg RealEstate)
- Revenue
- pricing: by activity
- annual plan to accelerate cash
AdamBirch: Deloitte financial products
- do less
- inform vs explore
- internal vs user feature
- Audible: badges; usage growth graph
- map
- Mint mobile app
ElizabethHodos https://www.linkedin.com/in/elizabeth-trepkowski-hodos-ba3721157/
- https://www.hiltraining.com/team
- ImProv for Creative Problem Solving
- meet Pete ; Ly My-Phuong
- make every human interaction impactful
- MindSet (Abundance, Trust)
- think of meeting, design a verbal contract to share at start (to support Trust)
- no names outside the room
- don't take criticized idea as personal
- build on ideas
- Yes And
" not YesBut
- No can be a Yes And, if you were heard
- ActiveListening (4 levels, Active is 3, Deep is 4 (outside fades away))
- exercise repeat/build on each other, taking turns
- understanding vs judgment
- exercise YesBut vs Yes And (must start with 1 every time, then switch)
- sometimes But sounds like And, sometimes And feels like But
- notice your pattern, force yourself to do the opposite
JjRorie Nobody Needs Your Product (JobToBeDone?)
- can you find CoreNeed?
- (Five Whys?)
- avoid jumping to Solution
- HH traps: heuristics, hubris
- ask more questions
- customer input: indirect, direct, observed (best) (spy even better)
- going along on sales call isn't VoiceOfCustomer
- sales people aren't either
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