Active Listening

Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented.[1] This form of listening conveys a mutual understanding between speaker and listener. Speakers receive confirmation their point is coming across effectively, and listeners absorb more content and understanding by being engaged. Active listening was introduced by Carl Rogers and Richard Farson. https://en.wikipedia.org/wiki/Active_listening

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