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last edited by BillSeitz on Oct 26, 2008 4:35 am

Non-emergency government-information phone number.

http://www.911dispatch.com/info/311_page.html

Started in [Baltimore Md] in 1996.

Implemented in in 2002, built by [Accent Ure]. Uses 's software for call center management, Genesys Telecommunications software for telephone call handling, software for content management, and a [NorTel] .

What value might be created by making all the data publicly available () for a ? (You could hide the caller identification info, but still include data.)

In , suggests that the system may increase by increasing civilian in their neighborhood by creating the belief that they can be heard.

See : |


 



Bill Seitz, fluxent at gmail dot com, Weblog