Amazon

E-Commerce, spreading from Book Store to "everything"

one of the huge DotCom success stories

"Leadership Principles" https://www.amazon.jobs/principles

Page to contact customer service: https://www.amazon.com/gp/help/customer/contact-us

Changing the dynamics of Book Publishing (though, have they even really "paid back" all the cumulative investment yet?) (referring to net-negative Retained Earnings). (Update: they got there!)

I buy most ebooks from Google as epub.

Before: I preferred to generally use Barnes And Noble because of obnoxious Amazon patent behavior. (One-Click) http://www.gnu.org/philosophy/amazon.html (update: My Book Reading Process)

• GNU stopped their boycott as of Sept'2002
• May'2006 - USPTO re-examining One-Click patent?
• Timeline of Tim OReilly Patent Reform attempts: "A Web 2.0 look at Jeff and Tim's Excellent Patent Reform Adventure"
• Apr'2007: Andrew Orlowsky on the status

Jeff Bezos post from 1994 recruiting programmers.

Amazon Web Services/AWS: Amazon Queue, Amazon S3, and Amazon EC2 - joining the IOS Platform competition?

• you might think this is a Common Carrier service, but WikiLeaks knows otherwise. 2010-12-01-AmazonStopsHostingWikileaks